Chill, LLC is the studio behind Imparted (the thoughtful gift finder) and AbleTap. We're a small team and we read every message. Here's how to get help.
Contact us
Email us and we'll get back to you, usually within 2 business days.
For Imparted specifically, you can also reach us at hello@imparted.io. Please include your device and a short description of what happened so we can help faster.
Imparted
Imparted helps you stop guessing what to give: you send a few quick questions, your recipient answers, and you get a hand-picked gift shortlist in about a minute. Common things we can help with:
- Sending a questionnaire, or a recipient who didn't receive one
- Your circle, saved recipients, or reminders
- Questions about a shortlist or a suggested gift
- Account, sign-in, or data questions
Billing & subscriptions
If you subscribed to Imparted in the iOS app, your subscription is billed by Apple and managed in your Apple ID settings:
- View or cancel: on your iPhone, open Settings then [your name] then Subscriptions, select Imparted, and choose Cancel or change your plan. A subscription stays active until the end of the current billing period.
- Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
- If you subscribed on the web, email us and we'll help directly.
An Imparted subscription is $4.99/month or $39.99/year after a 7-day free trial. Free-trial and introductory-offer eligibility is determined by Apple.
AbleTap
A picture-based AAC app for iPad, built by a family for their nonverbal daughter. Coming soon to iPad. Not on the App Store yet. Join the free waitlist. abletap.io · AbleTap support.
- Email: hello@abletap.io (also info@abletap.io)
- Studio: hello@chill.support · (479) 310-0051
- Reply time: usually within 2 business days
Please mention Talk (AAC), Watch (TV), Call, or the website/waitlist, plus iPad model and iOS version if something is broken.
AbleTap billing
AbleTap is not sold yet. There is no subscription to cancel and no App Store purchase to refund. The waitlist is free and does not lock in a launch price.
When the app launches, this page will cover how to manage an Apple subscription, the same way Imparted billing works above. We do not currently bill Medicaid, private insurance, schools, or clinics.
Privacy & terms
See our Privacy Policy and Terms. Each product also has its own policy — the Imparted Privacy Policy governs your use of Imparted.